Satisfaction Guarantee
Satisfaction Guarantee
At Iowa Gun Shop, your satisfaction is our top priority. We have served over 15,000 satisfied customers across Iowa since 2009, and we stand behind every product we sell.
Our Guarantee
- Authentic Products: Every firearm and accessory we sell is 100% authentic and sourced from authorized distributors.
- Accurate Descriptions: Our product listings accurately describe what you are buying. If a product is not as described, we will make it right.
- Fast Safe Shipping: We ship all firearms via FedEx or UPS with Adult Signature Required. Your firearm will arrive safely at your chosen Iowa FFL dealer, typically within 3-5 business days.
- Responsive Support: Call us at (319) 512-0847 and speak with a real person. We are available Monday through Friday 9am-6pm CT and Saturday 10am-4pm CT.
Return Policy
Due to federal regulations governing firearm sales, returns are subject to specific requirements. Firearms may only be returned if they are defective or materially not as described. Non-firearm accessories may be returned within 30 days in original unused condition. Please contact us before returning any item.
Manufacturer Warranties
All firearms sold by Iowa Gun Shop carry the full manufacturer warranty. Most major manufacturers including Glock, Smith and Wesson, Ruger, Sig Sauer, and Beretta offer limited lifetime warranties. We are happy to help facilitate warranty claims.
Contact Us
If for any reason you are not completely satisfied, contact us at (319) 512-0847. We will do everything within our power to resolve your issue quickly and fairly.